1. Who we are
VJAIONIX develops governed autonomous operations technology. SAMAI is our flagship autonomous operator for Alarm Receiving Centres.
For questions about this notice or the handling of your personal information, contact hello@vjaionix.com.
2. Information we collect
When you submit an enquiry, we may collect:
- your name and work email address;
- your organisation;
- the type of discussion you request;
- the message and operational context you choose to provide;
- basic technical information used to protect the form from misuse, such as IP address, submission time and browser information.
Please do not include alarm records, CCTV evidence, passcodes, personal data about keyholders, customer-confidential information or other sensitive operational material in the website enquiry form.
3. How we use the information
We use enquiry information to:
- respond to your request;
- arrange a private demonstration or business discussion;
- assess whether a pilot, partnership or operational use case is appropriate;
- protect the website and contact channel from spam, fraud and abuse;
- maintain a reasonable record of business correspondence.
We do not sell personal information to advertisers.
4. Lawful basis
We generally process business enquiries because it is in our legitimate interests to communicate with prospective customers, partners and investors and to protect our website. Where a conversation is intended to lead to a contract or pilot, processing may also be necessary to take steps at your request before entering into a contract.
6. How long we keep information
We retain enquiry information only for as long as reasonably necessary to respond, manage the business relationship, meet legal or accounting requirements, and protect legitimate business interests. Unsuccessful or inactive enquiries may be deleted or anonymised when they are no longer required.
7. Your rights
Depending on the circumstances, UK data-protection law may give you rights to request access, correction, deletion, restriction or objection, and to complain to the UK Information Commissioner's Office.
To exercise a right, email hello@vjaionix.com. We may need to verify your identity before acting on a request.
9. Changes and contact
We may update this notice when the website, company structure or processing activities change. The current version will be published on this page.
Privacy enquiries: hello@vjaionix.com